Computer Support Specialist
Computer Support Specialist
Launch Your Robust IT Support Career with Industry-Leading Training
Program Overview
Interested in becoming a skilled technician in computer support? Ä¢¹½ÊÓƵÍø’s (CWI) Computer Support Specialist program is designed to equip you with essential knowledge and skills for supporting desktop computers, wired and wireless networks, and document imaging devices, including printers and scanners. This comprehensive program enhances your understanding of computer hardware, software, networking, and virtualization. Upon completion, you will be prepared to earn CompTIA A+, Network+, and Security+ certifications.
Along with hands-on experience on actual hardware, this program emphasizes soft skills, such as customer service and professionalism and is ideal for those seeking a deep dive into the technical aspects of computer support, with a focus on practical application and troubleshooting. As a graduate, you are well prepared for various roles in Information Technology (IT), with a strong background in hardware, networks, and cybersecurity.
Learning Opportunities
- Extensive Hands-On Training: Experience real hardware installation, configuration, and troubleshooting.
- Certification Preparation: Ready yourself for important industry certifications valued by employers including CompTIA A+, Network+, and Security+.
- Soft Skills Development: Enhance your customer service and professional skills.
- Comprehensive Technical Knowledge: Gain expertise in computer technology, networks, and cybersecurity.
- Career Readiness: Finish the program with certifications and skills sought after by employers, including the Department of Defense.
Areas of Study
Degrees & Certificates
Computer Support Specialist – Associate of Applied Science Degree
Cost:
$11,883
Computer Support Specialist – Advanced Technical Certificate
Cost:
$10,947
Computer Support Specialist – Intermediate Technical Certificate
Cost:
$6,358
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Career Opportunities
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
156
Annual Openings*
$
24.14
Hourly Median Wage*
$
50,211
Annual Median Salary
11.24
%
Growth (2025 – 2035)*
Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks , wide area networks , cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.
25
Annual Openings*
$
30.14
Hourly Median Wage*
$
62,691
Annual Median Salary
17.17
%
Growth (2025 – 2035)*
*Data sourced from Lightcastâ„¢ (2023), a global leader in labor market analytics, and limited to the state of Idaho. Contact CWI Institutional Research for questions regarding this data. Career pathways may require further education beyond CWI.
Admissions
Step 1
- Apply to CWI.
- Choose Computer Support Specialist as your major.
Step 2
- Complete the Free Application for Federal Student Aid (FAFSA).
Let's Get Started
Cost & Aid
As a student in this program, you may be eligible for financial aid and scholarships.
Enrichment Opportunities
Enhance your academic experience, expand your knowledge, reach your goals, and celebrate your achievements.
Advising
Already a student? We are here to help you navigate your educational journey, connect you to academic and support resources, and achieve your academic or career goals.
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Clubs
Business Professionals of America
Ä¢¹½ÊÓƵÍø is proud to be part of Business Professionals of America (BPA), the leading Career and Technical Student Organization for students pursuing careers in business management, office administration, information technology, and other related career fields.
SkillsUSA
Ä¢¹½ÊÓƵÍø is proud to compete in SkillsUSA, a nationwide organization seeking to improve the quality of our nation's future skilled workforce through personal, workplace, and technical skills training.
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